Introducing MuniPaaS Ec.D., a pre-built / pre-configured CRM system built for Economic Development and Investment Attraction departments. Our Customer Relationship Management system is built to drive the most efficient outcomes from all of your customer interactions. Connect your emails, relate your customers, track projects and opportunity value. All on the same platform!
Create connections between Individuals and Businesses. Track relationships between key management, board members and business owners, create influence maps to make sure you are interacting with the right people at the right time
Supercharge existing businesses in your municipality by offering naming-rights of city buildings, banner/ad space at city areas, event sponsorship and funding opportunities in exchange for trade or revenue
Monitor the pulse of the municipality and improve return rates of your annual surveys. Offer online survey tools via the portal and in-person mobile apps to take surveys. Backed by a comprehensive trending and snapshot analytics tool
Connect with your small businesses, offer consultation and assistance, help apply for permits and licenses and provide trade opportunities to small businesses in your municipality.
Provide self-service tools to allow businesses to use intuitive Knowledge articles and Chatbots to find grants on offer by the municipality and apply online. Track, Collaborate and send for Approvals your applications internally. Maintain a Ledger of funding sources.
Track projects such as Real Estate Purchases, Bids, Investment, Socio-Economic and Permitting all in a single funnel of work. From Prospecting to Breaking Ground to measuring Tax Revenue/Job Facts/Real Estate benefit to the municipality
One connected platform, means other divisions such as Building, 311 & Planning can provide up to date referrals and information. Create Business profiles with Job impact, Tax Information, NAICS, Address and many more
Keep track of incentives provided to projects and businesses. Create alerts and reminders to track the compliance to agreements. Schedule disbursements in your ERP. Smart Reporting provides recommendations on optimal incentives for future inquiries.
Our solution, is housed on the Salesforce platform. So not only we we provide the valuable features above, but the following utilities come as standard as part of the platform and implementation.
* Available at additional cost based on usage