The MuniPaaS platform enables municipalities to manage the full lifecycle of zoning, planning, and development approvals with speed, transparency, and compliance. Our Salesforce-based solution centralises planning workflows, connects stakeholders, and digitises every step of the approval process—helping municipal planning teams deliver better service to applicants while meeting legislative requirements.
Our solution supports a broad spectrum of development application types, including zoning amendments, site plan control, subdivision approvals, consents, and minor variances. Applications can be submitted and tracked online through a self-service portal that guides applicants through each stage, ensuring completeness and reducing back-and-forth.
Internal reviews are streamlined with automated circulation to key departments such as Engineering, Building, Fire, and Public Works, with decision points and milestones tracked in real time. This helps eliminate siloed communication, supports on-time decisions, and provides transparent visibility across the entire process.
MuniPaaS leverages ArcGIS integration to spatially enable the planning process. Users can validate property boundaries, overlay zoning and Official Plan layers, review development constraints, and ensure accurate address and PIN matching. This enhances due diligence and ensures all applications are processed with up-to-date spatial data.
Planning staff benefit from dynamic dashboards, review queues, and an intelligent case management system that consolidates related files (e.g., pre-consultations, development agreements, and building permits). Applicants are kept informed via automated email notifications and status updates on their portal dashboard, reducing inquiries and improving satisfaction.
MuniPaaS is committed to protecting and respecting your privacy, and we will only use your personal information to administer your account and to provide the products and services you requested from us.
From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you by email for this purpose, please fill out this form:
