MuniPaaS Corporation ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and in your interactions with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.munipaas.com and use our services, including SMS communications.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing or using MuniPaaS services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
We collect information in the following ways:
We may receive information about you from publicly available sources, business partners, data providers, and social media platforms when you interact with us there.
We use the information we collect for the following purposes:
Note: SMS communication data is used exclusively by MuniPaaS Corporation and is never used for purposes of sharing, selling, or marketing through third parties.
MuniPaaS will not share SMS opt-in phone numbers with any third party.
SMS phone numbers and SMS consent information collected from opt-in recipients will not be shared, sold, rented, or disclosed to any service provider, business partner, affiliate, or third party for any reason whatsoever.
SMS opt-in data will not be used for marketing purposes by external organizations.
MuniPaaS uses SMS phone numbers exclusively for direct communications with the recipient who provided the number. SMS phone numbers are never made available to external parties.
Opt-Out: Reply STOP to any SMS message or contact sales@munipaas.com to unsubscribe.
We may disclose information when required by law, court order, or government request, or when we believe in good faith that such disclosure is necessary to:
SMS data is never disclosed under these circumstances except as required by law.
We may share non-SMS personal information with third-party service providers who perform services on our behalf, including hosting, analytics, payment processing, customer support, and email delivery. These providers are contractually required to use your information only to provide the services we request and to maintain confidentiality. Service providers do NOT receive SMS opt-in data.
We may share non-SMS personal information with business partners and affiliates to offer complementary products and services. Business partners and affiliates NEVER receive SMS opt-in data or SMS contact information under any circumstances.
We may disclose information when required by law, court order, or government request, or when we believe in good faith that such disclosure is necessary to:
In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
Any information you post in public areas of our website or services (forums, comments, social media integrations) is publicly accessible and not protected under this privacy policy.
We use cookies and similar tracking technologies to enhance your experience and analyze site usage:
Cookie TypePurposeDurationEssential/Session CookiesAuthentication, security, and core functionalitySession (browser closed)Preference CookiesRemember your choices and settings1–2 yearsAnalytics CookiesUnderstand how you use our site1–2 yearsMarketing/Tracking CookiesPersonalize content and track engagement1–2 years
Opting Out: You can disable cookies through your browser settings. However, disabling cookies may affect site functionality.
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy:
Depending on your location, you may have the following rights:
You can request a copy of the personal information we hold about you.
You can request that we correct or update inaccurate information.
You can request deletion of your personal information, subject to legal retention requirements.
Some browsers include a Do Not Track feature. We do not currently respond to DNT signals, but you can adjust your browser settings to limit tracking.
To exercise any of these rights, contact us at legal@munipaas.com with your request and supporting documentation.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including:
While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data. If you become aware of a security breach, please contact us immediately.
Our website may contain links to third-party websites and services that are not operated by MuniPaaS. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. Please review the privacy policies of any third-party sites before providing personal information.
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account. Parents or guardians who believe we have collected information from a child under 13 should contact us immediately at legal@munipaas.com.
If you are located outside the United States or Canada, please be aware that your information may be transferred to, stored in, and processed in the United States or Canada, where data protection laws may differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services following the posting of revisions constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:
MuniPaaS Corporation
This Privacy Policy is effective as of January 29, 2026. MuniPaaS Corporation is committed to protecting your privacy and complying with applicable privacy laws including GDPR, CCPA, CASL, and TCPA.