MuniPaaS was established with the aim to transform how local governments engage with their citizens. Our 20+ years of knowledge in dealing with local governments has resulted in acquiring intimate insight about the industry. More than 20,000 local governments exist in Canada and in the US – MuniPaaS, in its DNA, recognizes and caters to each their uniqueness. Thus, we set out to disrupt the market, by introducing municipal standards and interoperability to existing systems and a revolutionary new paradigm to Service Management and support to Digital Citizenry.
In the past decade our lives have all been impacted by the explosion of digital and social innovation in our business and personal lives. The demand for local government to modernize and transform how it engages with its citizens is now greater than ever before. The Pandemic has significantly increased the burden and responsibility of local government while impacting muni budgets with historic levels of unplanned deficits.
MuniPaaS set out with a vision to work with forward-looking and innovative municipalities to develop solutions and partnerships to help the entire industry with cost-effective entry-points to a highly evolved solution.
MuniPaaS is a cloud-hosted system that provides towns and cities a CRM system that enables 311, Case Management, Service Request, Permits, Work Orders, Workforce Management capabilties on a single platform. The solution provides enterprise-grade technology over web portal, mobile app, and browser-based experiences.
Our platform is prebuilt and ready for any municipality take advantage of CRM capabilities from day 1.
Ready and integrated to Esri ArcGIS, and built on a platform with Open APIs and connectors
Because MuniPaaS is in the cloud, service have better up-times and more secure
We work with a number of organizations to provide you with the best, most cost effective LOCAL GOVERNMENT solutions. We have partners that operate as government procurement vehicles, SaaS solution technology partners and specialized skills staff augmentation. We operate with the utmost transparency and communicate our partners we will leverage in every bid.
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We are always looking for more partners to work with to improve our value-offering to our customers, contact us to discuss.Join our Network